Project Source
Project Source Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Project Source reviews show a 1.9 star rating from 59 customer reviews with 11% saying they would recommend; consumers are mostly dissatisfied and frequently seek refunds or warranty help.
Key Takeaways for Future Customers
- Expect low ratings and check Project Source reviews before purchase.
- Confirm availability of replacement parts and the refund process beforehand.
- Document receipts and warranty info, as customer service and warranty resolution can be difficult.
Negative Feedback / Risk Areas
- Frequent Project Source customer complaints about poor customer service and no response to calls or emails.
- Recurring reports of missing or broken parts, defective products, and difficulty obtaining refunds or warranty service.
- Installation issues and product quality problems lead to returns, warranty claims, and requests for refunds.
Positive Feedback
Some customers note good price and attractive appearance; a few reviews praise value relative to cost.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Project Source reviews show a 1.9 star rating from 59 customer reviews with 11% saying they would recommend; consumers are mostly dissatisfied and frequently seek refunds or warranty help.
Key Takeaways for Future Customers
- Expect low ratings and check Project Source reviews before purchase.
- Confirm availability of replacement parts and the refund process beforehand.
- Document receipts and warranty info, as customer service and warranty resolution can be difficult.
Negative Feedback / Risk Areas
- Frequent Project Source customer complaints about poor customer service and no response to calls or emails.
- Recurring reports of missing or broken parts, defective products, and difficulty obtaining refunds or warranty service.
- Installation issues and product quality problems lead to returns, warranty claims, and requests for refunds.
Positive Feedback
Some customers note good price and attractive appearance; a few reviews praise value relative to cost.
Media from reviews





Flushmount light stop working
Flushmount light stopped working, I need a replacement or refund. Please! It stopped after two years of normal usage!!!
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Product labels are stuck to front of product
- - Labels must be on the back or packaging, not on front.
- - Removal takes long and leaves sticky residue.
- - Installers aren't paid enough to remove.
Horrible, they are basically reading from the manual. They don’t understand the products to give help. And they just don’t listen to the issue.
Labels either need to be stuck to back, sold in packs wrapped in plastic and label stuck to that or stamped on the back. Anything but the front.
Takes to long to remove and still have sticky fronts when removed. Installers dont get paid enough to remove. PLEASE STOP.
I LOOSE $ EVERY TIME PROJECT MANAGER HAS TO USE THIS STUFF. Its made *** already that doesnt help any.
- Convenient cause it matches flooring
- Time and money loss taking off labels vinyl wrap does not stay stuck
Preferred solution: I just want the product to not have the label stuck on the front of it put it on the back, stamp it on the back anything but the front.
User's recommendation: DON’T BUY IF PURCHASING LABELS ARE ON FRONT OF PRODUCT
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Purchased the toilet seat. Once out of packaging, found a defect. Lowes won’t take it back or do an exchange because it’s out of the package
- - The seat had a deep gouge visible after removing the shrink wrap.
- - The return was denied because the item had been opened despite being in a Lowe's box.
You couldn't tell it was defective because it was in a box and then wrapped in shrink wrap plastic. It wasn't until the plastic came off that you could see the nick in the seat, a deep gouge. Even though it was in a Lowe's box, because it was opened, they won't take it back.
Preferred solution: Full refund
User's recommendation: Do not buy
Even more pissed customer
I called and no one answered. Trying to reach someone at your company is quite frustrating. I'm having an issue with a few toilets that I purchased at Lowe's and I'd like to speak to someone ASAP!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSpray head of faucet issue
- - Called to replace faucet head and hose for Project Source.
- - Transferred to Project Source customer service, but the line was cut.
I called to check on replacing the faucet head and hose for Project Source faucet, and they transferred me to Project Source customer service, but the line was cut. I tried many times without being able to reach anyone.
- Not good customer service
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplicated to install. Never again!
This was much more complicated than necessary. Now you're telling me I need to write at least 100 symbols to write this review?
User's recommendation: Don't buy the chandelier lights
Need to buy the pull down kitchen faucet hose
Project source pull-down kitchen faucet hose is leaking. I'm only looking to buy the hose, not the complete faucet set.
Preferred solution: Pull down kitchen faucet hose
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo response
They need to improve quality control and product design.
Rookie mistake obviously no one checking useability.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad paint
Project source paint shoots out big globs of. paint and cost me 4 extra hours of work.absolutely horrible
User's recommendation: Don’t buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Project Source Bathroom Vanity 30 inch
- - Cabinet comes assembled but the door is misaligned.
- - Glue gunk is on the top side.
- - The bottom shelf lacks white lining and plywood shows.
To whom it may concern,
I am inquiring about the Project Source bathroom vanity with sink 30 inch (in light gray). The cabinet comes assembled, but the door is not lined up, glue gunk on the side of the top of the cabinet, and also the bottom shelf doesn't have a white lining as the plywood shows.
It's already in our bathroom as our contractor put it in (did not glue the sink on top).
So I'm wondering why there is gunk on the cabinet itself.
Please see attached pictures.
- Cost efficient
- Cheaply made and inconvenient considering i have to complain
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo response to request for help with Pfister product.
Tried to send a complaint, they sent me a code to verify my e mail address, pasted the code in, hit submit and it goes nowhere. Poor set up. no help what so ever.
User's recommendation: Don't use this process. No help, no response.
Product available
A wasted call that was not resolved because the associate did not seem to understand my reason for the call and product availability.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Broken parts
The bolts that hold the toilet seat on are broken, and I cannot find the replacement parts at Lowes.
Light doesn’t work properly
- - The light doesn't work; it's under warranty and replacement is requested.
- - Phone support didn't resolve the problem; I may not buy this brand again.
You guys make it very hard to resolve this problem.
The light doesnt work properly and still under the warranty and I dont understand why dont you just send me another one, can send this one back.
I spent a lot of time on the phone and they didnt resolve my problem,Im wondering if I ever should buy this brand again!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed part
Offer replacement parts for sale rather than just telling me it is out of warranty and to look somewhere else.
User's recommendation: Don’t buy project source from Lowes
Project Source garbage disposal #90 missing part number K in brand new box I opened.
Title describes it, missing the part that goes between the top of the flange and the bottom. It looks like a bunch of squares going in a circle.
My son and I could not figure it out and then realized the part was missing. The two bags had the parts and were sealed and it looks like someone forgot to put it in the box. This was a brand new garbage disposal from Project Source numbered 90. Taking it back to Lowes in Southaven, MS where I purchased it.
If you purchase one, make sure you go over all your parts and that they are there. Hope this helps.
User's recommendation: Get the manual and make sure you have all your parts.
Companies Similar to Project Source
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.

